While we are independent, the offers that appear on this site are from companies from which receives compensation. If you’re not sure if the emails are legit, you can report them to Netflix’s Help Center or forward the message to so they can handle it.į is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Netflix will never send emails asking for any sort of personal information such as payment details or account login information.
However, if you did cancel your subscription and have been getting repeated emails claiming you need to update your payment information, it’s possible that what you’ve received is not from Netflix at all, but actually, a scam email that is trying to get you to put in personal information.
If your payment information has become invalid without canceling the account (such as if a debit card you used to pay for your subscription expired) then you would have received a communication from Netflix telling you about it, and that your account is suspended until your payment info was updated. If you’ve officially canceled your account, then you should not be receiving any payment requests from Netflix. Watch our step-by-step video tutorial to canceling your Netflix account. VIDEO: Step-by-step instructions for canceling Netflix Your viewing activity, ratings and recommendations will be available for 10 months after your account closes. All you need to do is sign in with your credentials and choose the “Restart Membership” option from your Account page. Note: After you cancel your account, you can return to Netflix anytime. If that’s the case, on your Account page you will see either a link to guide you through the cancelation process with your billing company or instructions to contact your billing company to cancel. If you can’t see the option to cancel your membership in the account page, you’re being billed by a third party. You can use your Netflix account until the end of your current billing period.